Privacy Policy

Effective Date: 30/01/2025

At Planet Solar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information from you, including but not limited to:

  • Name, contact details (email, phone number, address)

  • Information provided when requesting a quote or making an inquiry

  • Payment details for purchasing our solar products and services

  • Technical data such as IP address, browser type, and device information when you visit our website

  • Any other data you voluntarily provide to us

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our solar products and services

  • To process your inquiries, quotes, and orders

  • To send promotional offers, newsletters, and service updates (if you opt-in)

  • To analyze website performance and enhance user experience

  • To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or trade your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share your data with third-party vendors who assist in service delivery (e.g., installation partners, payment processors).

  • Legal Requirements: We may disclose your data if required by law or to protect our legal rights.

  • Business Transfers: If Planet Solar undergoes a merger or acquisition, your information may be transferred to the new entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online data transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information

  • Opt-out of marketing communications

  • Request the deletion of your data (subject to legal obligations)

  • Restrict or object to data processing in certain circumstances

To exercise these rights, please contact us at info@planet-solar.com.au.

6. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.